Frequently Asked Questions

Where can I request a return or exchange?

You can request return or exchange through our contact page or via email: [email protected]

Who is your shipping provider?

Our shipping providers are DHL, USPS, Hermes. It always depends on your location.

How long before I receive my order?

It will take between 7 and 21 days, depending on your delivery address.

Is there any order and shipping confirmation?

Yes. You will receive a confirmation once your order is made. A shipping confirmation email or an SMS with the tracking number will be sent to you.

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