Frequently Asked Questions
Where can I request a return or exchange?
You can request return or exchange through our contact page or via email: [email protected]
Who is your shipping provider?
Our shipping providers are DHL, USPS, Hermes. It always depends on your location.
How long before I receive my order?
It will take between 7 and 21 days, depending on your delivery address.
Is there any order and shipping confirmation?
Yes. You will receive a confirmation once your order is made. A shipping confirmation email or an SMS with the tracking number will be sent to you.